DataCandy - Status Page

Maintenance Notification – April 2-4 --- Avis de maintenance - 2-4 Avril
Scheduled for April 02, 2025 at 2:00 PM – April 05, 2025 at 10:00 PM 3 days
  • In progress
    April 02, 2025 at 2:00 PM
    In progress
    April 02, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    April 02, 2025 at 2:00 PM
    Planned
    April 02, 2025 at 2:00 PM

    Dear DataCandy Clients,
    We will be performing scheduled maintenance from April 2nd to 4th to replace our Disaster Recovery (DR) servers. No impact is expected to your services. However, during the migration, there will be a temporary loss of redundancy for the analytics (ETL) server and the environments used for partners, integration, training, and demos. Additionally, DR capacity will be reduced while each server is being migrated.
    Our team will monitor the process closely to ensure a smooth transition. Please reach out to our support team if you have any questions.
    ---
    Chers clients de DataCandy,
    Nous effectuerons un entretien programmé du 2 au 4 avril afin de remplacer nos serveurs de secours (DR). Aucun impact n’est attendu sur vos services. Cependant, pendant la migration, il y aura une perte temporaire de redondance pour le serveur analytique (ETL) et les environnements utilisés pour les partenaires, l’intégration, la formation et les démonstrations. En outre, la capacité DR sera réduite pendant la migration de chaque serveur.
    Notre équipe suivra de près le processus afin d’assurer une transition en douceur. N’hésitez pas à contacter notre équipe de support si vous avez des questions.



100% - uptime

Transactional API Services - Under maintenance

100% - uptime

Integration API Services - Under maintenance

100% - uptime

Management Portal - Under maintenance

100% - uptime

Check your Card Balance Services - Under maintenance

100% - uptime

Member Portal - Under maintenance

100% - uptime

Text2Win Services - Under maintenance

100% - uptime

White Label Sites - Under maintenance

100% - uptime

Distribution Services - Under maintenance

100% - uptime

Terminal App - Loyalty - Under maintenance

100% - uptime

ETL and Analytics - Under maintenance

100% - uptime

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