DataCandy - Paystone Gift&Loyalty is having an issue – Incident details

Experiencing partially degraded performance

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started 12 months agoLasted 8 minutes

Affected

Gift & Loyalty (DataCandy)

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Integration API Services

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Management Portal

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Check your Card Balance Services

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Member Portal

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Text2Win Services

Operational from 1:03 AM to 1:03 AM, Degraded performance from 1:03 AM to 1:11 AM, Operational from 1:11 AM to 1:11 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.