DataCandy - Paystone Gift&Loyalty is having an issue – Incident details

All systems operational

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started 30 days agoLasted about 2 hours

Affected

Gift & Loyalty (DataCandy)

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Integration API Services

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Management Portal

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Check your Card Balance Services

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Member Portal

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Text2Win Services

Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.