DataCandy - Paystone Gift&Loyalty is having an issue – Incident details

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started 10 days agoLasted about 2 hours

Affected

Gift & Loyalty (DataCandy)

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Integration API Services

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Management Portal

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Check your Card Balance Services

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Member Portal

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Text2Win Services

Operational from 5:27 AM to 5:27 AM, Degraded performance from 5:27 AM to 7:08 AM, Operational from 7:08 AM to 7:08 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.