DataCandy - Paystone & DataCandy Maintenance Notice/Avis de Maintenance de Paystone & DataCandy – Maintenance details

All systems operational

Paystone & DataCandy Maintenance Notice/Avis de Maintenance de Paystone & DataCandy

Completed
Scheduled for January 31, 2024 at 3:00 AM – 5:24 AM

Affects

Gift & Loyalty (DataCandy)

Under maintenance from 3:00 AM to 5:24 AM

Management Portal

Under maintenance from 3:00 AM to 5:24 AM

Check your Card Balance Services

Under maintenance from 3:00 AM to 5:24 AM

Member Portal

Under maintenance from 3:00 AM to 5:24 AM

White Label Sites

Under maintenance from 3:00 AM to 5:24 AM

Distribution Services

Under maintenance from 3:00 AM to 5:24 AM

Updates
  • Completed
    January 31, 2024 at 5:24 AM
    Completed
    January 31, 2024 at 5:24 AM
    Maintenance has completed successfully.
  • In progress
    January 31, 2024 at 3:00 AM
    In progress
    January 31, 2024 at 3:00 AM

    Maintenance is now in progress

  • Planned
    January 31, 2024 at 3:00 AM
    Planned
    January 31, 2024 at 3:00 AM

    Delayed Processing Server Upgrade: January 30, 2024, 10 PM - 4 AM EST
    Analytics Server Upgrade: February 6, 2024, 10 AM - 6 PM EST
    Load Balancer Server Upgrades: February 13, 2024, 10 PM - 4 AM EST

    During these upgrades, we want to assure you that your transactions should not be interrupted. However, there might be slight delays in reporting. Your understanding during this period is highly appreciated.

    Mise à niveau du Serveur de Traitement Différé : 30 janvier 2024, de 22h à 4h (heure de l’Est)
    Mise à niveau du serveur d’analyse : 6 février 2024, de 10h à 18h (heure de l’Est)
    **Mises à niveau du serveur de répartition de charge : **13 février 2024, de 22h à 4h (heure de l’Est)

    Pendant ces mises à niveau, nous tenons à vous assurer que vos transactions ne seront pas interrompues. Cependant, il pourrait y avoir de légers retards dans les rapports. Nous vous sommes reconnaissants de votre compréhension pendant cette période.