Datacandy - Paystone Gift&Loyalty is having an issue – Incident details

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started about 2 months agoLasted 15 minutes

Affected

Gift & Loyalty (DataCandy)

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Integration API Services

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Management Portal

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Check your Card Balance Services

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Member Portal

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Text2Win Services

Operational from 5:42 PM to 5:42 PM, Degraded performance from 5:42 PM to 5:57 PM, Operational from 5:57 PM to 5:57 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating this incident.