DataCandy - Network maintenance – Maintenance details

Experiencing partially degraded performance

Network maintenance

Completed
Scheduled for May 02, 2023 at 2:00 AM – 4:12 AMUTC

Affects

Gift & Loyalty (DataCandy)

Under maintenance from 2:00 AM to 4:12 AM

Transactional API Services

Under maintenance from 2:00 AM to 4:12 AM

Integration API Services

Under maintenance from 2:00 AM to 4:12 AM

Management Portal

Under maintenance from 2:00 AM to 4:12 AM

Check your Card Balance Services

Under maintenance from 2:00 AM to 4:12 AM

Member Portal

Under maintenance from 2:00 AM to 4:12 AM

Updates
  • Completed
    May 02, 2023 at 4:12 AMUTC
    Completed
    May 02, 2023 at 4:12 AMUTC

    Maintenance has completed successfully.

  • In progress
    May 02, 2023 at 2:00 AMUTC
    In progress
    May 02, 2023 at 2:00 AMUTC

    Maintenance is now in progress

  • Planned
    May 02, 2023 at 2:00 AMUTC
    Planned
    May 02, 2023 at 2:00 AMUTC

    We will be performing maintenance on the networks for the G&L platform to have a better failover mechanism between the data centers.

    There should be no impact to customers as it will not affect the main production network.