DataCandy - Paystone & DataCandy Maintenance Notice/Avis de Maintenance de Paystone & DataCandy – Maintenance details

Experiencing partially degraded performance

Paystone & DataCandy Maintenance Notice/Avis de Maintenance de Paystone & DataCandy

Completed
Scheduled for February 14, 2024 at 3:00 AM – 4:53 AMUTC

Affects

Gift & Loyalty (DataCandy)

Under maintenance from 3:00 AM to 4:53 AM

Transactional API Services

Under maintenance from 3:00 AM to 4:53 AM

Integration API Services

Under maintenance from 3:00 AM to 4:53 AM

Management Portal

Under maintenance from 3:00 AM to 4:53 AM

Check your Card Balance Services

Under maintenance from 3:00 AM to 4:53 AM

Member Portal

Under maintenance from 3:00 AM to 4:53 AM

Updates
  • Completed
    February 14, 2024 at 4:53 AMUTC
    Completed
    February 14, 2024 at 4:53 AMUTC
    Maintenance has completed successfully.
  • In progress
    February 14, 2024 at 3:00 AMUTC
    In progress
    February 14, 2024 at 3:00 AMUTC
    Maintenance is now in progress
  • Planned
    February 14, 2024 at 3:00 AMUTC
    Planned
    February 14, 2024 at 3:00 AMUTC
    **Load Balancer Server Upgrades:** February 13, 2024, 10 PM - 4 AM EST During these upgrades, we want to assure you that your transactions should not be interrupted. However, there might be slight delays in reporting. Your understanding during this period is highly appreciated. ----------------------------------------------------------------------------------------------- **Mises à niveau du serveur de répartition de charge : **13 février 2024, de 22h à 4h (heure de l’Est) Pendant ces mises à niveau, nous tenons à vous assurer que vos transactions ne seront pas interrompues. Cependant, il pourrait y avoir de légers retards dans les rapports. Nous vous sommes reconnaissants de votre compréhension pendant cette période.