DataCandy - Paystone Gift&Loyalty is having an issue – Incident details

Experiencing partially degraded performance

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started 12 months agoLasted 18 minutes

Affected

Gift & Loyalty (DataCandy)

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Integration API Services

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Management Portal

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Check your Card Balance Services

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Member Portal

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Text2Win Services

Operational from 2:15 PM to 2:15 PM, Degraded performance from 2:15 PM to 2:33 PM, Operational from 2:33 PM to 2:33 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.