DataCandy - Paystone Gift&Loyalty is having an issue – Incident details

All systems operational

Paystone Gift&Loyalty is having an issue

Resolved
Degraded performance
Started 11 days agoLasted about 1 hour

Affected

Gift & Loyalty (DataCandy)

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Integration API Services

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Management Portal

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Check your Card Balance Services

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Member Portal

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Text2Win Services

Operational from 1:50 AM to 1:50 AM, Degraded performance from 1:50 AM to 3:07 AM, Operational from 3:07 AM to 3:07 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.